call was answered by a very polite & helpful lady. I was offered a good price for my car which I arranged to have collected the following day. The gentleman who took the car away rolled it off the drive & onto their pick-up vehicle without needing my help. He completed the relevant documentation & provided a receipt, acknowledging my vehicle had been taken. A very polite, professional & helpful service from start to finish. Would definitely recommend Lowes as I understand some companies state one price then use excuses to reduce their offer which was not the case with Lowes. The money was in my account within the hour slot I was told to expect to receive it.

month ago to declare interest but advised my road was closed for 31 days so collection would be difficult to which a very helpful lady (Dawn) replied and said no problem she'd get back to me after this time. Sure enough, she did without any need for me to contact them again. She even advised that the price of scrap had gone up during this time so they were increasing their original offer by £40 which I thought was extremely honest and good of them. On collection this morning, they were punctual down to the minute. I received a certificate of destruction along with an email stating that payment would be made at 18:00 this evening. I have just received the money into my bank a full hour earlier than I was told. Cannot fault this service at all and everyone every step of the way has been nothing but courteous and helpful. Extremely highly recommended.

my convenience, no problem, friendly on-time collection and prompt payment. Log book and receipt completed as expected. Very happy with service, would recommend.

me an appointment for today which the driver meet perfectly. Top price paid money on bank time they said no dramas at all. Definitely use again

picked up on arranged time and money paid into account same day. Brilliant customer service as all answered questions straight away. No fuss, highly recommended!